Privacy Policy

  1. Introduction
    Capsava (“Capsava,” “we,” “us,” or “our”) operates this website and sells products to customers in the United States and other locations. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with us online.

By using our website or purchasing from Capsava, you agree to the practices described in this Privacy Policy.

  1. Information we collect
    We may collect the following information:

  • Contact details: name, billing and shipping address, email address, and phone number.

  • Account information: username, password, and preferences if you create an account.

  • Order and payment information: products purchased, order history, transaction date and time, and payment method details processed through our third-party payment providers.

  • Technical and usage data: IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, and interactions with our site, collected via cookies and similar technologies.

  • Marketing and communications data: your preferences for receiving marketing from us and your communication history.

  • User-generated content: information you provide in product reviews, surveys, support requests, or other communications.

We do not knowingly collect personal information from children under 13, and our products and services are not intended for children.

  1. How we collect information
    We collect information in three main ways:

  • Directly from you when you place an order, create an account, subscribe to marketing, or contact customer support.

  • Automatically via cookies, pixels, log files, and similar technologies when you use our site.

  • From third parties, including payment processors, analytics providers, advertising networks, and fulfillment or dropshipping partners that help us process and deliver your order.

  1. How we use your information
    We use your information to:

  • Process, fulfill, and deliver your orders, including order confirmation, shipping, and returns or store-credit requests.

  • Provide customer support and communicate with you about your account or purchases.

  • Operate, maintain, and improve our website, products, and services.

  • Personalize your experience and show you relevant content and offers.

  • Conduct marketing and advertising, including retargeting, where permitted by law and your preferences.

  • Detect, prevent, and address fraud, abuse, or security issues.

  • Comply with legal obligations and enforce our terms and policies.

  1. Cookies and tracking technologies
    We use cookies, pixels, and similar technologies to recognize your browser, remember your preferences, analyze site traffic and performance, and support our marketing efforts. You can usually set your browser to refuse all or some cookies or to alert you when cookies are being sent, but certain parts of the site may not function properly if you do so.

Where required by applicable state privacy laws, we will provide additional notices and choices regarding cookies and tracking technologies, including opt-out options for targeted advertising.

  1. How we share your information
    We may share your information with:

  • Service providers and vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, email delivery, analytics, advertising, and customer support.

  • Business partners involved in the dropshipping and logistics process required to deliver your order.

  • Professional advisers, such as lawyers and accountants, as needed for compliance and business purposes.

  • Authorities or other parties when required by law, legal process, or to protect our rights, customers, or the public.

  • Successors or assigns in connection with a merger, acquisition, or sale of all or part of our business or assets.

We do not sell your personal information as that term is defined in certain state privacy laws, but we may engage in data sharing that qualifies as “targeted advertising” or “cross-context behavioral advertising.”

  1. Data retention
    We retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including satisfying legal, tax, accounting, or reporting requirements, and to resolve disputes and enforce our agreements. When we no longer need your information, we will securely delete or de-identify it, subject to any legal obligations to retain it.

  2. Your rights and choices
    Depending on your state of residence, you may have rights to:

  • Access and obtain a copy of your personal information.

  • Request correction or deletion of your personal information, subject to certain exceptions.

  • Opt out of certain data processing, including targeted advertising and some profiling.

  • Appeal a decision we make regarding a privacy request.

You can exercise these rights by contacting us at the email address provided in the “Contact us” section below and indicating your state of residence and the nature of your request.

You can opt out of marketing emails at any time by following the unsubscribe instructions in those emails. We may still send you non-marketing messages related to your orders or account.

  1. Data security
    We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

  2. Third-party links and services
    Our website may contain links to third-party sites, apps, or services that are not operated by Capsava. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing them with your information.

  3. International transfers
    Our website is primarily intended for customers in the United States, but your information may be transferred to and processed in other countries where our service providers are located. Those countries may have data-protection laws that differ from the laws of your jurisdiction.

  4. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “Last updated” date and, where required by law, provide additional notice.

  5. Contact us
    If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:
    Email: Capsava@hotmail.com